FAQs

What details do you need to create a painting?
If you have ordered a personalised Portrait Painting I will need you to email me clear photos of everyone (pets too), including names as any other details you would like added.

For Welly Portraits, please send through boot preference and colour including names. 

Most importantly, the better the photo, the better the illustration. Please send through clear and crisp photos. And remember, I can only paint what I see- so if you send me a photo where you have blonde hair but have since dyed it dark.... I won’t know!
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How do I send you photos?
Please email murphyandmeco@aol.com or send me a message on Instagram with your order number.  
 
I have an idea for a painting, what do I do?
Drop me an email or message on Instagram. I absolutely love creating bespoke pieces. I will discuss your ideas with you and let you know a price once we’ve agreed on a design.
 
How long will it take for my order to arrive?
Personalised Paintings will take 3-4 weeks
Prints will take 3-5 days
All orders are sent 1st Class and usually arrive within 2 working days as long as their aren’t any delays with the Royal Mail.
 
Do you ship worldwide?
Usually, yes. However due to COVID-19, international post has been put on hold in some areas. Please get in touch before ordering.
 
What else do I need to know?
My personalised illustrations are not fine art pieces. I aim to capture a ‘likeliness’ of the picture you send me but it will not be an exact copy. 

To see more of my work please check out my Instagram page:
@murphyandmeco